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  1. Edge
  2. Troubleshooting
  3. Common Issues

Common Issues

  • Why do I need ETH to send Ethereum tokens?
  • Why can't I find the pending transaction ID in any block explorer?
  • Why do I get an Invalid Address error when sending or receiving LTC/BCH?
  • Why am I getting insufficient funds and why can I not send?
  • Why do I still have small amounts or Dust left over in my wallet after doing a Max Send?
  • I just sent funds to my account, why isn't it showing up?
  • Why is my transaction still Pending?
  • My account shows an incorrect balance, what should I do?
  • I forgot my username and/or password, how can I access my account?
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