How does the "Spend USD -> Earn Crypto" feature work?
This feature enables users to purchase digital gift cards across thousands of merchants and earn crypto back rewards in doing so. Each time users enter a total, a gift card will be purchased for that exact amount and delivered it the user's phone so they can use the gift card in store or online. Each gift card earns you instant crypto back that you can use towards future purchases or stack as savings. You can think of each payment as two steps: 1. Buy a gift card on the spot for the exact amount needed (at an immediate savings to you) 2. Use that to pay the retailer in full to complete your purchase.
Can I send gift cards to friends and family?
Yes! Under "More Options" in the card details, choose "Send a Gift". You can email the card to anyone and include a custom message.
Can this feature be used outside of the US?
This featue is currently only available in the U.S., in all 50 states. Unfortunately at this time, US territories are not supported. Additional countries coming soon!
How do I make a payment in store?
Your gift card will be delivered to your device within seconds. After the gift card arrives to your device, the app will give instructions for redemption and will display either a QR Code, Barcode, or a number for redemption. Retailers generally use QR codes or barcodes but a barcode may not arrive with every transaction.
How do I make a payment online?
If a participating merchant has a "gift card" field in their checkout page online, you can use this feature as normal to create the gift card code. Then copy/paste or type the code into the gift card field on the merchant website and follow their instructions for completing your purchase. If they require a PIN, the confirmation screen via the "Spend USD -> Earn Crypto" feature displays a PIN specific to that gift card code.
Why do I have to verify my payment method?
When you add a card into our secure digital wallet, it will be verified for fraud prevention. Your card will be charged two random amounts under $1.00 that must be verified in the app in order to use the feature.
Why can't I add a store brand credit card?
We currently only accept the 3 following card brands; Visa, MasterCard, and Discover. If you are trying to add a different card brand or a card that is issued by a store and does not have one of these 3 logos, then we will not be able to link it currently.
How do I change my payment source when I am making a payment?
You can also change which card you use for a payment "on-the-fly" during a transaction. Just follow these simple steps: 1. Enter the amount of your total and click "Next" 2. On the "Review and Pay" screen click the current payment source 3. Simply choose which card you want to pay with from the "Other" options 4. Continue your payment normally.
How do I earn crypto on my daily purchases?
Each time you purchase a gift card you will earn anywhere from 0.25% to 7.6% crypto back depending on the merchant.
How long does it take to receive my crypto back rewards?
You will earn crypto back rewards instantly at the time of purchase. Crypto back reward earnings can be transferred into your wallet once the rewards balance reaches a minimum of $1.00
How do I track my card use and balance?
When you use a gift card, mark it as redeemed to move it out of your active card list. To track partial use, select "Edit Balance" under "More Options" in the card details. This feature is for tracking purposes only. To check the card balance with the retailer, click "Check Balance".
How do I bring up a code again?
You can view your gift cards in the "Wallet" You will see all of your purchases. Tapping on a card will open a detail screen where you can view the code and PIN.
How do I recover an unused gift card?
If a card has been purchased but not used, it can be recovered and added back into your wallet. 1. Simply navigate to the "Spend USD -> Earn Crypto" feature, and upon launch tap the "Wallet" button. 2. Then click on "Gift Cards" and find the card in the "Active" or "Redeemed" tabs. 4. If a card was marked "Redeemed" but still has a balance, return the card to "Active" by clicking "Mark as Available". This will add the card back to "Active" status for future use. Note that this does not affect the actual remaining balance or status of the card.
How do I update the balance on a gift card if I didn't use it all?
If a gift card has been purchased and marked "Redeemed" but the full balance has not been used, it can be recovered and added back into your wallet. 1. Simply navigate to the "Spend USD -> Earn Crypto" feature, and upon launch tap the "Wallet" button. 2. Then click on "Gift Cards" and find the card in the "Active" or "Redeemed" tabs. 4. If a card was marked "Redeemed" but still has a balance, return the card to "Active" by clicking "Mark as Available". Remember that this does not change the actual balance remaining on the card, but is for your convenience in tracking the unused portion. You can always check your balance with the merchant directly.
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